ABSTRACT
The study examined the challenges of the management of staff appraisal programme in Imo State University Library, Owerri. The survey research method was used while the population and sample comprised the 10 heads of units in Imsu Library. Data were collected using a 7-item structured questionnaire which was presented and analyzed using frequency table and percentages. Findings among other things showed that there is staff appraisal of the subordinates participation in the exercise, objective rating and feedback as the solutions to the challenges of staff appraisal in Imsu Library.
TABLE OF CONTENTS
Title page i
Certification page ii
Dedication iii
Acknowledgement iv
Abstract v
Table of contents vi
CHAPTER ONE
Introduction 1
1.1 Backgrounds to the study 1
1.2 Statement of the problem 4
1.3 Objectives of the study 5
1.4 Research Questions 5
1.5 Scope Of The Study 6
1.6 Significance Of The Study 6
1.7 Historical Background Of Imo State University
Owerri (Imsu) Library 7
1.8 Definition Of Operational Basic Concepts 13
References 14
CHAPTER TWO
Literature Review 15
2.1 Introduction 15
2.2 Concepts Of Staff Appraisal 15
2.3 Rationale For Staff Appraisal 17
2.4 Kinds Of Staff Appraisal Programmes 22
2.5 Challenges Of Staff Appraisal 25
2.6 Solutions To The Challenges 29
References 30
CHAPTER THREE
Research Methodology 31
3.1 Introduction 31
3.2 Research Design 31
3.3 Population Of The Study 32
3.4 Sample Size And Sample Techniques 32
3.5 Instrument for data collection 32
3.6 Validation Of The Instrument 33
3.7 Procedure For Data Collection 33
3.8 Method Of Data Analysis 34
CHAPTER FOUR
Data Presentation And Analysis 35
4.1 Introduction 35
4.2 Data Presentation And Analysis 35
CHAPTER FIVE
Summary Of Findings, Conclusion And Recommendation47
5.1 Introduction 47
5.2 Summary Of Findings 47
5.3 Conclusion 48
5.4 Recommendations 48
References 50
Appendix
Questionnaire
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND TO THE STUDY
All round the world, organization sand institutions are established to pursue a particular target, goal and objective. This is usually made known in their mission statement and mottos.
Staff of different calibers, qualifications and categories, are recruited to assist in the achievement of the goal(s). These staff are periodically assessed along with their works, and inline with standard(s), goal(s) and vision (s), to ascertain the quality and how well they are discharged. This practice is called “staff Appraisal”. This is also practiced in the university library.
Staff appraisal has acquired a number of nomenclatures-they include; staff evaluation”, “staff performance evaluation”, and “performance appraisal of staff”.
Kebede (staff) citing croning defense staff appraisal as the systematically assessing effectiveness against a predetermined norm and standards.
Mackenzie (2000), defines staff appraisal as a systematic measurement of the extent to which a system has achieved its objectives in a certain period of time. Staff appraisal in the words of Mackee (2001), is described as the systematic process of determining value (in terms of benefits and gains) and quality as reflected in customers satisfaction of a system.
In the context of the library, Onwubiko (2004), described staff performance appraisal as:
The measurement of the performance of
Library employees on the job guided by
The staff goal(s) of the library, in order
To determine the strengths and weakness
Of the employees.
There are various aims of staff appraisal.
Van. House (2009) highlights that the essence of staff appraisal is to compare “ what is”, with “what ought to be”, for the purpose of exercising judgment.other benefits durable from staff appraisal includes, to asses how well the library meets its objectives to justify the continuance of the library, to convince the authorities of an institution to allocate fit budget to the library and to demonstrate how the library stand in relation to others (Kebede, 2009).
Onwubuiko (2004), identified the purpose of staff evaluation to include, it aids decision making in the library, work planning and review of functions the cities stoner who identified the informal and formal staff appraisal programme other types of staff appraisal programme identified by Onwubiko (2004) are; Superiors Performance Appraisal of Subordinates (SPAS), Committee Performance Appraisal (CPA), Peers Performance Appraisal (PPA) and Subordinates Performance Appraisal of Bosses (SPAB).
Staff appraisal in the library is not without challenges. Onwubiko (2014), identified these challenges as: easy graders, non-participatory appraisal exercise, unclear standards, bias of the raters patterns and the halo effect problem.
Having x-rayed the challenges of staff appraisal generally in librarianship, it is pertinent to do same in relation to the Imo state university library (IMSU).
1.2 STATEMENT OF THE PROBLEM
The Imo State University Library exists to support the parent University in achieving its learning, teaching and research activities.
The institution employs different categories of staff to work in synergy and ensure that there is computer adherence to established standards, as they strive to achieve the stated objectives.
It has been observed recently in the Imo state university library that there is a deviation in or from standards which has snowballed into poor quality services.
This ugly trend has been attributed to a lack of assessment of the staff. In view of this, the study is proposed to examine the challenges of staff appraisal in the library of the Imo state University Owerri (IMSU).
1.3 OBJECTIVES OF THE STUDY
The general objective of this study is to examine the challenges of the management of staff appraisal programme in Imo state University Library (IMSU).
The specific objectives are:
- To find out rationale for staff appraisal in this library.
- To find out the kinds of staff appraisal in this library
iii. To find out the challenges to staff appraisal in this library
- To proffer solutions to the challenges identified
1.4 RESEARCH QUESTIONS
The following questions are formulated to guide the study;
- What are the rational for staff appraisal to this library?
- What are the kinds of staff appraisal programme in this library?
iii. What are the challenges to staff appraisal in this library?
- What are the solutions to the challenges identified?
1.5 SCOPE OF THE STUDY
The study, focuses on the challenges of the management of staff appraisal programme in Imo state University Library (IMSU) Owerri, Imo State.
1.6 SIGNIFICANCE OF THE STUDY
The benefits of these study are:-
It will furnish data on the reasons for appraising staff in libraries; this understanding will help the library to fine-tune and plan for this exercise.
It will also expose the kinds of staff appraisal strategies available to libraries, so that the library will make better choice.
The study will unravel the challenges which have litters to, militated against effective staff appraisal in the library and proffer solutions to them.
Finally, the report will increase the quantum of documents in the library profession on human resources management.
