CHALLENGES OF THE MANAGEMENT OF STAFF APPRAISAL PROGRAMME IN THE LIBRARY OF IMO STATE (A CASE STUDY OF IMO STATE UNIVERSITY)

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ABSTRACT

The study examined the challenges of the management of staff appraisal programme in Imo State University Library, Owerri. The survey research method was used while the population and sample comprised the 10 heads of units in Imsu Library. Data were collected using a 7-item structured questionnaire which was presented and analyzed using frequency table and percentages. Findings among other things showed that there is staff appraisal of the subordinates participation in the exercise, objective rating and feedback as the solutions to the challenges of staff appraisal in Imsu Library.

TABLE OF CONTENTS

Title page                                                              i

Certification page                                                   ii

Dedication                                                             iii

Acknowledgement                                                  iv

Abstract                                                                v

Table of contents                                                    vi

CHAPTER ONE            

Introduction                                                          1

1.1 Backgrounds to the study                                   1

1.2 Statement of the problem                                         4

1.3 Objectives of the study                                      5

1.4 Research Questions                                           5

1.5 Scope Of The Study                                           6

1.6 Significance Of The Study                                   6

1.7 Historical Background Of Imo State University

Owerri (Imsu) Library                                             7

1.8 Definition Of Operational Basic Concepts              13

References                                                             14

 

CHAPTER TWO

Literature Review                                                    15

2.1 Introduction                                                     15

2.2 Concepts Of Staff Appraisal                                15

2.3 Rationale For Staff Appraisal                               17

2.4 Kinds Of Staff Appraisal Programmes                   22

2.5 Challenges Of Staff Appraisal                              25

2.6 Solutions To The Challenges                                 29

References                                                                 30

CHAPTER THREE

Research Methodology                                                31

3.1 Introduction                                                         31

3.2 Research Design                                               31

3.3 Population Of The Study                                     32

3.4 Sample Size And Sample Techniques                          32

3.5 Instrument for data collection                             32

3.6 Validation Of The Instrument                              33

3.7 Procedure For Data Collection                             33

3.8 Method Of Data Analysis                                    34

 

CHAPTER FOUR

Data Presentation And Analysis                                 35

4.1 Introduction                                                         35

4.2 Data Presentation And Analysis                           35

CHAPTER FIVE

Summary Of Findings, Conclusion And Recommendation47

5.1 Introduction                                                     47

5.2 Summary Of Findings                                        47

5.3 Conclusion                                                       48

5.4 Recommendations                                             48

References                                                             50

Appendix

Questionnaire

 

 

 

CHAPTER ONE

INTRODUCTION

1.1 BACKGROUND TO THE STUDY

All round the world, organization sand institutions are established to pursue a particular target, goal and objective. This is usually made known in their mission statement and mottos.

Staff of different calibers, qualifications and categories, are recruited to assist in the achievement of the goal(s). These staff are periodically assessed along with their works, and inline with standard(s), goal(s) and vision (s), to ascertain the quality and how well they are discharged. This practice is called “staff Appraisal”. This is also practiced in the university library.

Staff appraisal has acquired a number of nomenclatures-they include; staff evaluation”, “staff performance evaluation”, and “performance appraisal of staff”.

Kebede (staff) citing croning defense staff appraisal as the systematically assessing effectiveness against a predetermined norm and standards.

Mackenzie (2000), defines staff appraisal as a systematic measurement of the extent to which a system has achieved its objectives in a certain period of time. Staff appraisal in the words of Mackee (2001), is described as the systematic process of determining value (in terms of benefits and gains) and quality as reflected in customers satisfaction of a system.

In the context of the library, Onwubiko (2004), described staff performance appraisal as:

The measurement of the performance of

Library employees on the job guided by

The staff goal(s) of the library, in order

To determine the strengths and  weakness

Of the employees.

There are various aims of staff appraisal.

Van. House (2009) highlights that the essence of staff appraisal is to compare “ what is”, with “what ought to be”, for the purpose of exercising judgment.other benefits durable from staff appraisal includes, to asses how well the library meets its objectives to justify the continuance of the library, to convince the authorities of an institution to allocate fit budget to the library and to demonstrate how the library stand in relation to others (Kebede, 2009).

Onwubuiko (2004), identified the purpose of staff evaluation to include, it aids decision making in the library, work planning and review of functions the cities stoner who identified the informal and formal staff appraisal programme other types of staff appraisal programme identified by Onwubiko (2004) are; Superiors Performance Appraisal of Subordinates (SPAS), Committee Performance Appraisal (CPA), Peers Performance Appraisal (PPA) and Subordinates Performance Appraisal of Bosses (SPAB).

Staff appraisal in the library is not without challenges. Onwubiko (2014), identified these challenges as: easy graders, non-participatory appraisal exercise, unclear standards, bias of the raters patterns and the halo effect problem.

Having x-rayed the challenges of staff appraisal generally in librarianship, it is pertinent to do same in relation to the Imo state university library (IMSU).

 

1.2 STATEMENT OF THE PROBLEM

The Imo State University Library exists to support the parent University in achieving its learning, teaching and research activities.

The institution employs different categories of staff to work in synergy and ensure that there is computer adherence to established standards, as they strive to achieve the stated objectives.

It has been observed recently in the Imo state university library that there is a deviation in or from standards which has snowballed into poor quality services.

This ugly trend has been attributed to a lack of assessment of the staff. In view of this, the study is proposed to examine the challenges of staff appraisal in the library of the Imo state University Owerri (IMSU).

1.3 OBJECTIVES OF THE STUDY

The general objective of this study is to examine the challenges of the management of staff appraisal programme in Imo state University Library (IMSU).

The specific objectives are:

  1. To find out rationale for staff appraisal in this library.
  2. To find out the kinds of staff appraisal in this library

iii.    To find out the challenges to staff appraisal in this library

  1. To proffer solutions to the challenges identified

 

1.4 RESEARCH QUESTIONS

The following questions are formulated to guide the study;

  1. What are the rational for staff appraisal to this library?
  2. What are the kinds of staff appraisal programme in this library?

iii.    What are the challenges to staff appraisal in this library?

  1. What are the solutions to the challenges identified?

 

1.5 SCOPE OF THE STUDY

The study, focuses on the challenges of the management of staff appraisal programme in Imo state University Library (IMSU) Owerri, Imo State.

 

1.6 SIGNIFICANCE OF THE STUDY

The benefits of these study are:-

It will furnish data on the reasons for appraising staff in libraries; this understanding will help the library to fine-tune and plan for this exercise.

It will also expose the kinds of staff appraisal strategies available to libraries, so that the library will make better choice.

The study will unravel the challenges which have litters to, militated against effective staff appraisal in the library and proffer solutions to them.

Finally, the report will increase the quantum of documents in the library profession on human resources management.

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